Privacy policy

This privacy policy covers Crystal Drop (store name Crystal Drop: Merge Jar), published under the YISVARO brand. It does not replace any Crystal Calm policy.

Controller

The data controller is Yisgav Rotem (YISVARO). Contact: support@yisvaro.com.

What the game stores on your device

Crystal Drop stores progress, scores, stars, collection, trophies, tutorial status, language and sound settings locally on your device. It also stores the chosen age band, completed-level counts, active-play and ad timing, booster balances, earned and spent totals, and local receipt or bonus-claim records used to prevent duplicate credits.

Our game code does not upload these records to a developer-operated server. There is no game account, no developer-operated cloud save, and no separate developer analytics backend.

Opening booster stock is assigned once. A qualifying optional rewarded ad can earn five stored uses of the selected depleted booster after Google’s earned-reward callback. Cancellation before earning, an unavailable ad, or an error does not grant a new reward. Some stages can separately award a booster for a qualifying merge chain.

Google advertising and privacy choices

Crystal Drop integrates Google AdMob (Google Mobile Ads) and Google User Messaging Platform (UMP) to show ads and manage applicable privacy choices. Even without a game account, these Google services may process IP addresses (including approximate location inferred from them), advertising views and interactions, device or app-bounded identifiers, and crash or performance diagnostics for advertising, measurement, analytics and fraud prevention. See Google’s Privacy Policy and Google AdMob & privacy.

The game configures child treatment, a G ad-content filter, and disabled personalization (non-personalized ads). On Android, advertising-ID and Ad Services permissions are removed. On iOS, the SDK’s coarse-location API collection and publisher first-party ID are disabled, and no Apple tracking (ATT) prompt is requested. An IP address can still indicate approximate location. These settings reduce personalization; they do not mean zero data is processed by Google.

Age routing

Crystal Drop is intended for a general mixed-age audience, including children under 13; it is not directed primarily to children. A neutral age-band choice is shown before our code starts advertising initialization or UMP.

All age bands use child treatment, a G content filter, and non-personalized ads. Profiles for minors and for unknown age set UMP’s under-age-of-consent flag (TFUA) and do not solicit consent or privacy-options forms. Adult profiles use the normal UMP form flow where required. Ads are not requested until an age band is selected and Google indicates ads can be requested. UMP manages applicable privacy choices; it is not proof of age or statutory parental consent.

Data we hold as the developer

The developer does not operate a game backend that receives your progress, age band, booster ledger, or advertising identifiers from the app. Local game records stay on your device until you clear app storage, delete the app, or the platform removes them. Platform backups (where applicable), store services, and Google-held advertising records follow their own settings and policies.

If you email the studio, the recipient receives your email address, message and any attachments you choose to send, solely to respond to and investigate your request. The current app has no in-app support form. Do not send passwords, verification codes or unnecessary personal information.

Retention

• Developer-held game data: none. Progress and related records are local to your device.
• Support correspondence: kept only as long as needed to handle your request and any related follow-up, then deleted or archived according to ordinary mailbox practice.
• Google advertising / UMP data: retained by Google according to Google’s Privacy Policy.

Your rights

Depending on where you live, you may have rights to access, correct, delete or restrict certain personal data, or to object to certain processing. For developer-held support correspondence, contact support@yisvaro.com. For data processed by Google’s advertising services, use Google’s privacy tools and policies linked above. Clearing Android app storage or deleting the app can erase local progress; the developer has no server copy to restore.

Children

Requests for users under 13 and for unknown age are treated as child-directed for advertising purposes, with TFUA set and non-personalized ads. This is a protective technical configuration, not a determination of every region’s legal consent age.

Changes

If this policy changes, we will update this page and the effective date above.